Ivy Tech Community College of Indiana

Helping You Achieve Workforce Excellence...
• Corporate Education • Continuing Education Non-Credit Course Catalog Registration Form Workshop Listing • Workforce Certification Center
WED Spring 2008 Schedule

Spring 2008 Schedule
...Exceeding the Demands of the Marketplace

Professional Certificates for Funeral Directors Ivy Tech is an approved sponsor of continuing education units (ceu's) for funeral directors. For more information about the Mortuary Science Program, contact Rick Soria at (219) 392-3600. Embalming Techniques This three hour seminar will discuss modifications in these areas: receiving, sanitation, cleaning, and positioning on table; autopsy procedures; cavity preservation; suturing; handling of "special cases"; cosmetics, dressing & casketing; handling visitation; and hair care and treatment of special cosmetic difficulties. A certificate of attendance will be given. Prerequisite: Must be a licensed funeral director. This seminar is for continuing education units (ceu's) only. TBA Customer Loyalty Through Personalization This two hour seminar is a survival guide for a funeral business. The seminar will discuss reasons why customer loyalty can be cost-effective, creative and practical approaches in product personalization, marketing longevity of personalized keepsakes. A certificate of attendance will be given. Prerequisite: Must be a licensed funeral director. This seminar is for continuing education units (ceu's) only. TBA New Creative & Cost Effective Marketing This two hour seminar will discuss creative and cost effective marketing tools to use to market your business. One tool discussed is how to use the Internet to market your business. The seminar will cover: understanding the importance of creative public relations and "thinking outside of the box" vs paid advertisement, how to use press releases and other creative public relations tools to publicize information over the Internet. A certificate of attendance will be given. Prerequisite: Must be a licensed funeral director. This seminar is for continuing education units (ceu's) only. TBA

Workforce & Economic
Development
1-888-IVY-LINE Bill Thon
Executive Director
fthon@ivytech.edu
219-981-4828 Mark R. Lewers
Manager, Workforce Certification
mlewers@ivytech.edu
219-981-4442 Brenda A. Cole
Coordinator of Workforce Certification Center
bcole@ivytech.edu
219-476-4700 Josephine M. Blockson
Continuing Education Coordinator
jblockso@ivytech.edu
219-981-4430 Marcos Rodriquez Jr.
Apprenticeship Enrollment Manager
mrodriqu@ivytech.edu
219-981-4948 Karen Orosz
Manager
korosz@ivytech.edu
219-981-4897 Terry L. Smith
Manager
tlsmith@ivytech.edu
219-981-4445 Frances Vega
Multicultural Outreach Director
fvega@ivytech.edu
219-981-4957 Pamela J. Shelhart
Administrative Secretary
pshelhar@ivytech.edu
219-981-4402

Changing Lives...
Changing Northwest Indiana

Ivy Tech Community College
East Chicago, Gary,
Michigan City, Portage
& Valparaiso
1-888-IVY-LINE